Your 1st Choice to
Repair IPG, Raycus, Max, Fiber Laser Source
if you are looking for someone to repair the fiber laser source for you, we would be the 1st choice, as a laser cutting machine manufacturer, we have a technical team to handle repairing different brands of fiber laser sources, you can send the laser source back to the IPG, Raycus, Max company, Obviously, the cost will be sky high and the lead time will be longer. We can offer professional repairing service with fast delivery.
The Fiber Laser Sources We Repaired
Fiber Laser Source Repairing Flow
GYC Laser Repair Center was established in 2014 and is focused on fiber laser repair. Many senior technicians in the maintenance center with many years of experience in fiber laser research and development, and the repairing center has the fiber laser testing and maintenance equipment tool ready to offer you Professional and comprehensive fiber laser repair services.
There is available for our team to repair the common fiber laser source such as IPG fiber laser source, SPI fiber laser source, Raycus fiber laser source, Maxphotonics fiber laser source, RECI fiber laser, etc.
We provide you with free testing to help you figure out what problem with the laser source, Different solutions are available for you to minimize your losses, such as offering a reasonable price of the spare fiber laser source to get to use in your machine during the repairing journey.
We can provide local service if needed for situations where a high-power fiber laser is inconvenient to move when international traveling is available after the pandemic.
Since its establishment, the GYC laser repair center has always insisted on bringing the best quality, best reputation, and best service to customers, and has won the trust of customers.
At present, the maintenance center has established long-term cooperative relations with many companies. we look forward to repairing the fiber laser source for you!
Different Repairing Situation
IPG Fiber Laser Source Repaired
It is an IPG fiber laser source we repaired for the customer, Ipg laser source is the best fiber laser source in the world, most of them are working good, but if your IPG laser got damaged, you can call the supplier of the fiber laser cutting machine to offer service to you, for the YLS series, IPG offers a worldwide warranty, and service, there are after service center in USA, Germany, Turkey, and China.
If Your fiber laser source is already out of warranty, you can contact us to repair it for you, to save the cost for you.
RAYCUS Fiber Laser Source Repaired
This is a Raycus fiber laser source, for the cutting, the model is pretty old, Rapid developing and updating speed of Raycus fiber laser source, it is easy for us to repair the Raycus fiber laser source because we are familiar with their laser source if your laser source still has the warranty from the laser machine supplier, you can complain it from them.
If the Raycus fiber laser source is already out of warranty, you can come to us for help.
The Raycus laser source is getting compact in size and the power is getting higher. We can offer you a Raycus fiber laser source at a better rate.
MAX Fiber Laser Source Repaired
Max fiber laser was known as the top 3 fiber laser source brand in China, many of them are used for laser marking, and most of them are used for cutting, Bodor laser is the biggest machine supplier who used max fiber laser source in their machine if you think their cost of repairing the laser source, you can come to us.
Repair QBH Head of Fiber Laser Source
QBH head is an important part of the fiber laser source, which use for output fiber laser from the laser source, it is sensitive and easy damaged if some duct gets into it, most of the issues we met is the QBH head stick with some water, the main reason is the temperature lower too much than the indoor environment temperature water cooling issue. We have to replace it once the QBH was damaged. Just contact us to check if we help you out.
Replace Fiber Cable in the Fiber Laser Source
If you saw a photo like this, it means your fiber laser source was damaged, in fact, you are not allowed to open the cover of the fiber laser source, you may also be curiosity the reason to make this happens, the reason is condensation.
You have to pay attention to the water cooling system of the fiber laser source, not too low temperature of the water for cooling, But there is no problem for us to repair it.
Welding Fiber Laser Cable
It is a fiber cable welding machine, if your fiber cable is damaged in the fiber laser source you have to find an engineer to check and he can not help you without this fiber cable welding machine.
But we are sure we can help you out.
Fiber Laser Source Electronic Board Repairing
Repairing the electronic board of the fiber laser source will be an easy job to do on your side, if we already position the problem in the board, we can send the new board to you and you can find a local engineer to replace it for you. if possible you can send the old one back to repair and keep standby on your side. Anyway, it depends on the cost of shipping and customs clearance.
Feel free to contact us
Keep In Touch With Us
If you have any questions about the fiber laser cutting machine for sheet metal cutting and pipe cutting, please feel free to contact us. We are online 12/7.
Fiber Laser Source Trouble Shooting
1 The laser is not powered on
- Please turn off the main switch of the laser and check the external power supply to ensure that the laser source is consistent with the instruction manual and the wiring is correct.
1.2 Please turn on the main switch.
1.3 Please confirm whether the emergency stop switch on the front panel is turned on.
1.4 Please check whether the key switch on the front panel is turned to the ON or REM position.
If the device has abnormal noise or smell, please stop using it and contact Raycus after-sales personnel to help you solve the problem.
2 The laser cannot be connected
2.1 Please reconnect the control line and confirm that it meets the requirements in the instruction manual.
2.2 Set the correct computer connection port and set the port parameters, baud rate: 9600 (19200 can be consulted by technical personnel for details), data bit: 8, parity check: none, stop bit: 1, data flow control: none.
2.3 Replace the serial port of the computer, and if necessary, replace the computer for connection.
If necessary, you can contact Raycus after-sales personnel to help you solve the problem.
3 The laser cannot emit light
3.1 Whether the mode entered by the laser is the mode you currently need, and the entry method can refer to the instruction manual or related operating procedures.
3.2 Whether the laser has completed the self-test and entered the working mode, please check the online interface: if there is a “switch signal error, power off and turn off the switch signal”, please pop up the laser enable button LASER on the front panel of the laser and restart the laser key; if there is an “interlock error, power off and connect the interlock interface”, please connect the interlock interface of the laser board and restart the laser key.
3.3 Provide correct internal settings and external control signals according to the requirements of the manual
3.3.1 The internal continuous mode requires the correct power setting and pressing the LASER button on the front panel to set the power to 0-100. Some models have different minimum output power requirements depending on the debugging process. Generally, there may be no laser output or a small amount of output below 8. , the light output below 10 has no protection function, please use it with caution.
3.3.2 The internal modulation mode requires correct frequency, duty cycle, power settings and pressing the LASER button on the front panel. Some models have different minimum output power requirements depending on the debugging process. Generally, there may be no laser output or a small amount of output below 8. The light output below 10 has no protection function, please use it with caution.
3.3.3 The external continuous mode needs to meet the working conditions of the ‘internal modulation mode’, and the user also needs to provide an external modulation signal, that is, the laser modulation signal input port MOD (high level) on the rear panel.
3.3.4 The external modulation mode needs to meet the working conditions of the ‘internal modulation mode’, and the user also needs to provide an external modulation signal, that is, the laser modulation signal input port MOD (modulation signal) on the rear panel.
3.3.5 In RS-232 mode, the laser switch light and parameters need to be set through the communication protocol. The user also needs to provide external control signals. The rear panel MOD receives external signals to control the laser.
3.3.6 AD mode requires the user to control the laser power through an external analog voltage signal and provide an external modulation signal, that is, the laser modulation signal input port MOD (modulation signal) on the rear panel. Note that before the laser is powered on, pins 7 and 9 of the DB25 control interface on the rear panel of the laser must provide 24V high level. At the same time, pins 6 and 9 must be at low level, otherwise the laser cannot enter the external AD mode, or the “switching optical signal error” is reported during the self-checking process, indicating that the self-checking cannot be completed.
3.4 After restarting the laser, please change the laser output power or analog signal when it emits light again, otherwise the laser may be in the safety design and not emit light.
4 laser alarm
When the laser is running, when the internal temperature of the laser is abnormal, the output power is abnormal, the INETRLOCK is disconnected, the power supply is abnormal, etc., the laser will fail. The ALARM warning light (yellow) on the front panel of the laser lights up, the laser stops emitting light and locks. At the same time, the Hyper Terminal window will also display the fault that occurs. The laser fault descriptions and possible solutions are as follows:
Fault code Fault description and solution
Fault 1 Fault description:
Temperature fault occurs when the sensor inside the laser detects an abnormal temperature inside the laser. There are 4 temperature monitoring points, namely T1~T4. When the temperature of the monitoring point exceeds the set upper limit, a high temperature fault occurs, and when it exceeds the set lower limit, a low temperature fault occurs.
Possible solutions:
In the event of a high temperature fault, please check whether the water cooling system is normally turned on, whether the water temperature setting is correct, whether the water cooler is working normally, and whether there is any abnormality in the water connection. When the water cooling system works normally and the water temperature drops below 30°C, restart the laser and try. If the failure continues, please contact Raycus. For machines with jumper (QBH) temperature monitoring, it should also be considered whether the laser processing of the QBH output head is good, or whether there is a problem with the processing head.
In the case of a low temperature fault, please check whether the actual water temperature of the water cooler is too low. In addition, if the ambient temperature is too low, it may also cause a low temperature alarm when the laser is started in a cold state. In the above cases, wait until the water temperature of the water cooler rises above 10°C, and then restart the laser to try. If the failure continues, please contact Raycus.
Fault 2 Reserved fault code, meaningless for now.
Fault 3 Reserved fault code, meaningless for now.
Fault 4 Fault description:
Power failure, when the output power of the laser cannot reach the set value, a power failure occurs. Power failure only occurs when the laser is out of light. External strong/weak current may cause TE4: ① unstable strong power, wrong wiring; ② weak current interference, power-on sequence.
Possible solutions:
Try restarting the laser. If the fault continues to occur frequently, please contact Raycus.
Fault 5 Fault description:
INTERLOCK failure, occurs when the laser INTERLOCK is disconnected. Generally, customers will interlock the water cooler with this signal to rule out whether the water cooler is working normally.
Possible solutions:
Short the pin of INTERLOCK, then restart the laser to try, if the fault continues, please contact Raycus.
Fault 6 Fault description:
Optical failure, if the laser has no light output under the condition of correct setting, it will produce optical failure. The light output failure also only occurs in the light output state. The strong magnetic interference around the device or the timing of control signals should also be considered.
Possible solutions:
Try restarting the laser. If the fault continues to occur frequently, please contact Raycus.
Fault 7 Reserved fault code, meaningless for now.
Fault 8 Fault description:
Laser power failure 1. The failure of the laser power supply or the sudden power failure and restart of the power supply system may cause a failure.
Possible solutions:
Try restarting the laser, if the failure continues, please contact Raycus.
Fault 9 Fault description:
Laser power failure 2, the internal overcurrent or overvoltage of the laser may cause the failure.
Possible solutions:
Try restarting the laser, if the failure continues, please contact Raycus.
After the laser is dropped from a high place, obvious condensation, water immersion, oil immersion, metal dust entry, or lightning strike, please do not attempt to connect water and electricity by yourself. Please notify Raycus technicians for maintenance support as soon as possible.
The Normal Repair Process by Raycus Laser
- The end user contacts thelaser machine providerto report the fiber laser source failure.
- The customer service engineer of the laser machine providershould contact the regional engineer of Raycus to report the fault.
- Raycus overseas engineers collaborate with thelaser machine provideronline to position problems online and provide solutions.
- if possible to solve it online—-case close
- When the solution cannot be solved online, Raycus engineers will assist in the solution. The customer will send a repair requires email to the overseas after-sales person in charge to send the order email. The Raycus overseas after-sales person will assign the responsible person of the corresponding regional service outlet according to the country and region, and follow up the email. Repair report (CC to the laser machine providerand end customer).
- According to the actual situation, overseas regional service manager will discuss solutions, arrange on-site maintenance or return to the station for maintenance, or send spare parts, or return to the factory for maintenance.
- If the maintenance plan is on-site maintenance service:
- Raycus Overseas regional service managerprovides an estimated quotation for the on-site service cost according to the remote guidance and inspection results, and sends the email to the laser machine provider. After the laser machine provider confirm with the end user. Raycus engineer will make a maintenance time plan and reply to the laser machine provider and end user by email.
- Raycus will confirm the cost with the laser machine provider
- Once the laser machine provider confirm and send the payment, raycus will assignthe engineer to repair the laser source.
- If the maintenance plan is to return to the raycus factoryfor maintenance:
- After the customer arranges the laser to be sent to the maintenance network, Raycus engineers will conduct inspection and analysis, and send the result and quotation to the integrator’s email for confirmation.
- The laser machine provider willnegotiates with the customer to confirm the fee. After the customer pays, Raycus start maintenance, inspection.
- After the service is completed, the integrator should arrange thefee toRaycus.
